CSV Column Headers List for Accounts

In this article you will find a guide to the various columns and their uses found in your CSV files.

Please refer to the Importing Accounts and Importing Customers tutorials following this page for templates, required fields and tips. Any of the below columns may be added to those templates as needed.

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Note that these are case-sensitive and values should not be capitalized unless you have made them that way such as a Category Name or Attribute value.

HeaderUseExample
account_nameThis is the name of the Account or Company you are adding. Account names must be unique. If syncing to QuickBooks Online, account names should match the QuickBooks customer display name.Best Stores
account_statusStatus may be Active or Inactive. If Inactive, the Account Owner may still be able to log-in to the Customer Web Portal but will not be able to submit Quotes or place Orders for the Account.

Active = 1

Inactive = 0

account_typeThe type of customer record are you creating: Account, Opportunity or Lead.Values can be "account", "opportunity" or "lead"
account_customer_groupThe name of the Customer Group to which the Account will be AssignedWholesale
account_external_idOPTIONAL field - used for mapping to external software. Enter the customer number from an external database2531
account_sales_rep_emailsThe email address of the Sales Rep assigned to this account. Can be comma-separated. Sales rep must be added to your Team > User list before they can be added here.[email protected]
account_shipping_methodEnter "all" or specify shipping methods the account is limited to. For restricted methods: Use the codes documented here: https://welcome.zoey.com/docs/assigning-shipping-and-payment-methods-to-accounts#payment-method-codesall
account_payment_methodEnter "all" or specify payment methods the account is limited to. For restricted methods: Use the codes documented here: https://welcome.zoey.com/docs/assigning-shipping-and-payment-methods-to-accounts#payment-method-codesall
contact_emailEnter the email address for the contact linked to the account. Row-separated emails for multiple contacts on an account.[email protected]
contact_firstnameFirst name of the contact linked to the accountMike
contact_lastnameLast name of the contact linked to the accountRight
contact_typeA main contact has access the to entire account and all account orders. An additional contact can be restricted to a location and has access to there own orders only.Main or Additional
contact_role

"Main and Additional Contacts have unique Roles that can be assigned to them.

Manager, Billing and Shipping are all Main contact types. Account Admin and Buyer are Additional contact types.

Main
contact_is_primary1=Yes 0=No
Specifies if this is the primary contact on the account. Most useful when there are multiple Main Contacts
1
contact_default_login_account1=Yes 0=No (or leave blank)
Specifies if this account is the default account selected when the contact logs in to the portal. Used when a contact belongs to multiple accounts.
1
contact_locationSpecifiy which location(s) the Additional contact is limited to place Quotes or Orders for. You will also need to enter a contact_location_role if restricted to a location. Leave BLANK if they have access to all locations.
location_statusEnabled or disabled

Yes = 1

No = 0

location_is_default1=Yes 0=No (or leave blank)
Allows you to specify which location will be selected by default when writing orders."
1
contact_location_roleLocation Contacts have unique Roles that can be assigned to them. Additional Roles can be added in Customers > Roles & Permissions. When a contact is restricted to a location, a contact location role MUST be assigned and contact_role left blank,Buyer
bill_to_companyTypically the same as the Account name. Sometimes the billing company is a different name than the Account.Best Stores
bill_to_firstnameThe first name of the person who receives bills. Not necessarily the same as the contact first name.Mary
bill_to_lastnameThe last name of the person who receives bills. Not necessarily the same as the contact last name.Brown
bill_to_street1Billing street Address2375 Main Street
bill_to_street2Billing street address line 2Unit 3
bill_to_cityBilling cityPalmer
bill_to_regionBilling state can be written out or 2 letter codeMA
bill_to_postcodeBilling zip code. Zip codes that begin with a zero should be entered as plain text or a custom number so the zero is not removed on import.01069
bill_to_country_idBilling country must be entered as a two letter code. See allowed country codes here: https://support.zoey.com/docs/country-codesUS
bill_to_telephoneBilling phone number555-857-3939
bill_to_is_default1=Yes 0=No (or leave blank)
Allows you to specify which bill to will be selected by default when writing orders.
1
location_idInternal ID created when an Account location is added to Zoey. Only needed if updating existing location ship-to addresses.47
location_nameTypically the same as the Account Name. A location is an added layer to the ship tos that contacts and products can be restricted to. A location can be thought of as a region, territory, division or department. If an account has just one ship-to address, the location name can be the same as the account name.Best Stores West
location_status1= enabled
0 = disabled
1
location_shipping_methodEnter "all" or specify shipping methods thelocation is limited to. For restricted methods: Use the codes documented here: https://welcome.zoey.com/docs/assigning-shipping-and-payment-methods-to-accounts#payment-method-codesAll
location_payment_methodEnter "all" or specify payment methods the location is limited to. For restricted methods: Use the codes documented here: https://welcome.zoey.com/docs/assigning-shipping-and-payment-methods-to-accounts#payment-method-codesAll
ship_to_companyName of the company receiving the orders. Typically the same as the Account name.Best Stores #7
ship_to_firstnameFirst name of the contact at the ship-to addressBill
ship_to_lastnameFirst name of the contact at the ship-to addressSmith
ship_to_street1Shipping street Address2375 Main Street
ship_to_street2Shipping street address line 2Unit 3
ship_to_cityShipping cityPalmer
ship_to_regionShipping state can be written out or 2 letter codeMA
ship_to_postcodeShipping zip code. Zip codes that begin with a zero should be entered as plain text or a custom number so the zero is not removed on import.01069
ship_to_country_idShipping country must be entered as a two letter code. See allowed country codes here: https://support.zoey.com/docs/country-codesUS
ship_to_telephoneShipping phone number555-857-3939
ship_to_zoey_shipping_typeCommercial or Residential or leave blankCommercial
ship_to_is_default1=Yes 0=No (or leave blank)
Allows you to specify which ship-to will be selected by default when writing orders.
1
note_user_emailEnter the email address of the Zoey admin user entering the note(s).[email protected]
note_contentEnter Account Notes for import here. Insert a new row below for additional notes.Sent the new catalog for their review
account_net_termMust be formatted as: net10, net15, net20, net30, net60, net90, net120, or net_xynet_xy
account_net_term_enabledYes = 1, No = 0 or leave blank1
account_net_term_creditEnter the credit limit without a $ symbol.5000