Processing Orders

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A new Order with no transactions posted to it will be in Pending Status. Once paid or shipped, the Order will be in Processing status.** To complete an Order, it must be Shipped and Paid in full.**

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A checklist is available to mark important steps.

Click here for the Checkout / Order Processing Checklist

Please read through all of the pages below to understand the entire Order process.

• Overview of Zoey Basic Order Workflows
• Order Settings
• Order Grid Features
• Creating an Order in the Admin
• Invoicing an Order
• Editing Incremental Order Numbers
• Invoicing Automation
• Payments
• Shipping an Order
• Credit Memo, Returns and Refunds
• Editing or Canceling Orders
• Cancelling Items off an Order
• Order Attributes