How to Download and Use the Mobile App

The Zoey app works hand in hand with your Zoey B2B eCommerce and order management solutions, allowing you to:

  • see the same product and customer information as is captured in your Zoey system
  • see product images, customer-specific pricing, and other helpful information to reviewing products for purchase
  • capture orders for customers while on-site, at trade shows, and any other places you have your device
  • work offline when internet access is unavailable
  • sync orders to Zoey/product and customer information to your app
  • Zoey's app is designed for your team to be able to work anytime, anywhere, and ensure that sales are maximized and efficient. Avoid data entry errors, inefficient phone/email orders or taking orders on paper.

Download the iOS App

  • On your iPhone, iPad, or Mac, open the App Store app.
  • Browse or search for the Zoey B2B app.
  • Tap or click the Get button.

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Download the iOS App Here

https://apps.apple.com/us/app/zoey-b2b-sales-app/id1500473616

Download the Android App

  • On your Android phone, tablet, or other Android device, open the Google Play Store app.
  • Browse or search for the Zoey B2B app.
  • Tap or click the Install button.

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Download the Android App Here

https://play.google.com/store/apps/details?id=com.zoey.app&hl=en_US&gl=US

Set permissions for your team to log-in with the App.

The Administrator will need to invite Sales Reps, and the Sales Reps will need to set their passwords for the web Admins before logging into the Zoey App. The Store Owner and Admins should automatically be able to log-in.

  • Navigate to Teams > User List
  • Select the user you want to grant access to
  • Click Edit Permissions in the Role & Permissions section
  • Click to edit the Role to allow all users with that role to log-in to the mobile app, or click "Use Custom Role" to give the user a custom role with access to the mobile app.

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One user may be logged into two mobile devices and one computer admin simultaneously.

One email address may be logged into the Zoey App on two mobile devices and the Web Admin on a desktop or laptop computer at the same time. More than that will log everyone out.

Using the Mobile App

Once you've downloaded the Zoey app, enter your email address and password and click LOGIN

Syncing Data

As soon as you log-in, the app will download your products, categories and customers. The initial sync will take some time. This process can take from 1-2min for most stores, or up to 10-15min for stores with catalogs larger than a few thousand products.

Changes made to Products and Customers in your Zoey Admin will sync to the Zoey App each time you log-in. Or from the Home Screen, click on the Profile icon in the top-right, the click "Tap to Sync". You can also do product updates by clicking the refresh icon in the top right of the Products tab.

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Click on the profile icon (iOS) or gear icon (Android) for more Sync Settings

Auto Sync

When enabled, will automatically download updates when you log in, fetch stock and pricing updates in the Cart, and send new Customers, Orders and Quotes to your Zoey Store.

Turning Auto-Sync OFF allows you to use the app in an environment with no WiFi of cellular service. New Customers, Orders and Quotes created with Auto-Sync off will be synced to your store once you re-enable Auto-Sync. To get product and stock updates, you will also have to manually sync your store from the Home Screen or Profile Screen

Sync Interval

Select how often you want the App to Auto-Sync: Default (1 Hr), Launch Only, or select the time interval from the drop-down list.

Refresh Store Data

For a more significant refresh of data you can select:

  • Refetch Accounts
  • Refetch Customers
  • Refetch Products
  • Refetch All Store Data

*Note on Accounts

Sales Reps will need to be assigned to Accounts for them to see them in the Mobile App. Sales Reps may be linked to accounts only after they have been invited and logged into the Web Admin.

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The Mobile App Has Some Feature Limitations

Learn About Limitations Here