Shipping an Order

Once an order has been placed, and fulfilled, it's time to ship.


If you are using a third party shipping integration such as ShipStation or ShipperHQ, this part is often automated for you.

Select the Order

Go to the Orders page and click the order you intend to ship. You can ship any order in the Processing or Pending status and the majority of users do not ship until the invoice has been paid.

Click on the Ship button at the top of the page.

Add Shipping Information (Tracking Number)

In the Add Shipping Information section, click +Add Tracking Number to enter information about the carrier.

You will see three fields to customize:

TitleAutomatically fills with established shipping providers. Choose Custom Value to enter in an alternative carrier not listed.
NumberEnter a numeric value for your invoice's tracking number.

Edit Quantity (Optional)

You may receive a request from your customer requesting an extra item, or you may have a short supply of the product in stock and need to update your customer. Enter in a numeric value to change the quantity of each product shipped to your customer.

Submit Shipment

When your shipment is ready to be completed, scroll to the bottom of your screen. You will have an option to Email Customer before submitting your shipment. When you're done, click Submit Shipment.

Invoice & Ship

You may mark an Order as Paid and at the same time as Shipping by clicking the Invoice & Ship button at the top of the page.