Zoey Implementation Go-Live Final Steps

Congratulations! 👏👏👏 You are ready to go live with your Zoey store.

Step 1: Complete the Final Go-Live Checklist

Please use the checklists below as a guide to ensure you are ready to launch your Zoey store. The checklists include links to tutorials and have space for taking notes for review in your final Go-Live implementation meeting.

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Download a Copy of Your Go-Live Checklists Here

Save these Go-Live Checklists to your Google drive.

Step 2: Set up Your Domain and SPF Record (required)

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Link Your Domain

Going Live with your customer portal means linking your Domain.

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Prevent emails from going to SPAM!

You must change the SPF Record to have: include:mail.gw01.zoeysite.com

An SPF record lists all authorized hostnames / IP addresses that are permitted to send email on behalf of your domain. If your SPF record does not contain include:mail.gw01.zoeysite.com, emails from Zoey will likely go to spam.

Step 3: Transition to Zoey Support

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Get Support

After your final Implementation meeting, you will transition to Zoey Support.

To create a support ticket please clickhere. Tickets are answered Monday through Friday 9am to 6pm Eastern Time. Initial response time during these hours is typically within 30 minutes.