The main Customer identifier in Zoey is the email address. This is how Zoey communicates with your customers. You may have a main email address and additional email addresses for Order Notifications.
Select Customers > Create New Customer or add more email addresses to an existing customer from the Customer List.
Zoey has a full list of email notifications to communicate with your customers. Click on each one to enable or disable and edit the emails.
To add an email notification template for a specific customer group, simply click the +Add Email Template link in the appropriate section of Setup > Emails (i.e. Orders). Then after selecting the email notification type, enter a unique customer group.
NOTE: If you specify a customer group on the only template for that particular notification (i.e. New Order), Zoey will automatically save the template as a new template for that specific customer group. This is to prevent having a notification type that does not have an email template.
Updated 8 months ago